Terms & Conditions of Entry 2019

GENERAL

a) These Terms and conditions (T&Cs) incorporate, and should be read together with, any Vendor’s and/or Agent’s T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent

b) Purchasing a ticket or accepting a guest ticket for this event constitutes your acceptance of these T&C’s.

c) Artists and billed attractions may be subject to change. The Promoters are not liable for the payment of any compensation or loss of money and/or expenses incurred.

d) No trading allowed within the venue without the Promoters prior consent.

e) Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated and confiscated items will not be returned.

f) Do not buy tickets or goods from unlawful street traders/touts. They are invalid. Invalid tickets are non-refundable.

g) You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by An Garda Síochána or security staff which may be carried out for the security of customers and/or the prevention of crime.

h) No unauthorised buses, coaches or trucks will be allowed on site.

REFUNDS

a) Refunds are only considered on major cancellation, substantial alteration or by special exception determined by the Promoter.

b) Refunds should be obtained from the point of purchase, no later than 3 months after the event.

c) A minimum of the face value of the ticket will be refunded.

d) Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.

AGE POLICY

AGE POLICY

a) Under 16’s must be accompanied by an adult. No unaccompanied under 16’s are allowed on site.

b) Under 16’s must be accompanied by a ticket holding adult, parent or guardian who is over 18 years old.

c) Children under 5 (4 years and under) do not need a ticket to the event but must be accompanied by a ticket holding parent or guardian over 18 years old.

d) You must be able to prove your age with valid identification if requested, failure to do so may result in being refused admission. Acceptable forms of ID for Under 18’s are:

School or College ID PLUS a colour copy of your in-date passport.

e) Food and Drink will be available for purchase at the Event. We will be operating the Challenge 21 Policy for all alcohol sales on site.

f) It is illegal for a person over 18 to purchase alcohol on behalf of someone under 18.

TICKETS AND WRISTBANDS -

a) Tickets/wristbands are non-transferable and only valid when purchased from official agents of the Promoter.

b) Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.

c) There is no re-admission on a Day Ticket. Once on site you cannot leave and re-enter.

d) Tickets must be valid, presented in full, with stubs and not tampered with (in the event of accidental damage, refer to point of purchase prior to event).

e) The Promoter will not issue duplicate tickets for lost or stolen tickets/wristbands.

f) Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of the Promoter.

g) If you have obtained this ticket in breach of these Terms and/or if you breach any of these Terms, the ticket will be void and all the rights conferred on you will be void. If you seek to gain entry on a void ticket then we reserve the right to refuse you entry or eject you from the event and you might be liable to legal action for trespass. Void tickets are non-refundable.

h) The ticket holder is responsible for their ticket prior to entering the event until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.

i) Tickets for this event have a unique barcode which will be scanned on entry and if found to be duplicated, either in error or for fraudulent gain, only the first instance of the ticket scanned will be admitted regardless of original ownership. Customers may be prosecuted if found to have deliberately duplicated and resold tickets for fraudulent gain.

j) Wristbands are only valid for entry on the days specified and will not be replaced if removed before the end of the last day of the event.

k) Wristbands are not transferable and cannot be used by different people on different days.

l) Two or three single ‘day’ tickets will not be exchanged for a wristband. If you have purchased two or three single day tickets, these cannot be combined to form a 2-day or 3-day ticket. They will not be exchanged for a wristband. Please queue according to the type of ticket that you have purchased.

SECURITY

a) The Promoter reserves the right to evict a customer or refuse admission, without a refund. Please see the Eviction Policy on the event website.

b) If you are perceived to be intoxicated, abusive or displaying threatening behaviour, you will be refused entry into the event, even if you hold a valid ticket/wristband.

c) You may be body and/or bag searched at the entrances, on the site or when leaving. Any person who refuses to be searched by a steward or other person acting on behalf of the Promoter will be refused admission or ejected from site.

d) Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.


e) Any person carrying illegal items or carrying out illegal activity will be given to the An Garda Síochána and refused entry.


f) Anti-social behaviour may lead to eviction. Please act responsibly.

DAMAGE/LOSSES

a) The promoter is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event - other than caused as a result of our negligence. Any personal property brought to the event is at your own risk.

b) We may prosecute you if you cause damage to the Venue, the venue’s infrastructure, or cause harm to any other person at the Event and/or Venue.

BANNED ITEMS

Large bags and backpacks will not be allowed in to the event, only small bags measuring no bigger than A4 (8.27in/21cm x 11.7in/29.7cm) will be permitted. There is no cloakroom and surrendered bags will not be returned. In order to avoid disappointment, please don’t bring a bag if you don’t have to.

Aerosols over 250ml / Air horns/ Alcohol/ Animals (except assistance dogs)/ BBQs/ Bicycles, scooters, roller skates/ Blow torches/ Cameras with detachable lens, recording equipment or GoPro’s will not be permitted into the venue/ Chairs/ Stools/ Floor seating/ shooting sticks/ Chinese or sky lanterns/ Cooking apparatus/ Cool bags / boxes (large)/ Cigarettes (more than for personal use)/ Drinks (unopened, sealed plastic / paper bottles 500ml or less and 1 per person are permitted) / Drones or other remote flying devices/ Fireworks / pyrotechnics/ Flag with poles/ Flares / distress flares / smoke flares/ Food (with the exception of specific medical/ dietary requirements. If you have to bring food with you for medical reasons, please make sure all food is labelled and clearly visible to security during searches. We recommend that you bring a doctor’s note or letter with you in case of queries)/ Gazebos/ Gas cylinders or canisters/ Glass/ Illegal substances (drugs)/ Laser pens or devices/ Legal highs, nitrous oxide or herbal highs/ Megaphones/ Penknives/ knives/ Selfie-sticks/ Smoke bombs or canisters/ Sound systems/ Spray cans/ Umbrellas/ Unauthorised items for trading (including goods using unauthorised event logos, including unofficial tabards and high viz)/ Weapons / dangerous or hazardous items

BANNED ITEMS WILL BE CONFISCATED AND WILL NOT BE RETURNED.

All the above items will be confiscated.

Anyone resisting confiscation of disallowed items may be evicted.

Pocket sized cameras are normally permitted for personal use. Cameras with detachable telephoto lenses will not be allowed through the arena entrances. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited.

FIRE AND SAFETY

a) Fires are not permitted anywhere onsite. Anyone involved with starting a fire or throwing anything onto a fire will be evicted from site.

b) Smoking (including e - cigarettes) is not permitted in enclosed public spaces or buildings, including any tents, Arena big tops etc.

c) Excessive exposure to loud music may cause damage to your hearing.

d) Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

e) The use of drones or similar equipment for any reason is strictly forbidden onsite.

f) The Event is outdoors. You are strongly advised to bring appropriate clothing and footwear to protect against potential inclement weather.

CREDIT CARD/ BOX OFFICE COLLECTIONS

Info coming soon